Support center
How can we help?
Track an order
Status and tracking with your order number.
Contact us
Fitment, product, order or warranty questions.
Returns & refunds
Start or check a return from your account.
Shipping FAQ
+How much is shipping?
Standard shipping is free on every order to the contiguous 48 states. Items may ship from more than one supplier warehouse, so you may receive several tracking numbers. Oversized items carry a fixed per-item shipping fee shown on the product page and are not included in free shipping. Freight items need a quote — use the Request freight quote button on the product page.
+How fast will my order ship?
Most in-stock items ship within 1–3 business days. Many parts ship directly from the manufacturer's warehouse, so large orders may arrive in more than one package.
+How do I track my order?
You'll get an email with your tracking number as soon as it ships. You can also look up any order with your order number and email on the Track an order page.
+Do you ship oversized items like roofs and windshields?
Yes. Large items ship by freight or oversize ground service at no extra charge over the free-shipping threshold. Inspect freight deliveries before signing.
+Do you ship outside the US?
We currently ship to US addresses only.
Returns FAQ
+What is your return window?
You can request a refund or return within 30 days of your order date from the My Orders page in your account.
+How do I start a return?
Sign in, open the order under My Orders and choose "Request a refund or return". Select the items, a reason, and add photos if anything arrived damaged. You'll get a return authorization number (RMA).
+When will I get my refund?
Once approved, refunds go back to your original payment method. Banks typically post them within 5–10 business days.
+What if my part arrived damaged?
Request a return with photos of the damage and packaging within 30 days. We'll cover the replacement or refund.
Fitment FAQ
+How do I know a part fits my machine?
Add your machine to My Garage. Product pages then show "Confirmed fit", "Confirmed not to fit" or "Fitment not verified" for your exact year, make and model.
+What does "Fitment not verified" mean?
It means we don't have fitment data for that part and your machine yet — not that it won't fit. Use "Ask a fitment question" on the product page and we'll check for you.
+What if I order a part that doesn't fit?
Contact us within 30 days. If you acknowledged a fitment warning at checkout, standard return terms still apply to unused parts in original packaging.
+Does trim level matter?
Sometimes. Cab enclosures, windshields and roofs can vary by trim or by factory accessories. Include your trim when asking a fitment question.
Warranty FAQ
+Are products covered by warranty?
Yes. Every product carries its manufacturer's warranty. Coverage length varies by brand and product.
+How do I make a warranty claim?
Send us a warranty request with your order number, photos of the issue and a short description. We'll work with the manufacturer on your behalf.
+What isn't covered?
Warranties generally exclude normal wear, improper installation, accidents and modifications. The manufacturer makes the final decision on each claim.